PRIVACY AND SECURITY POLICY
PRIVACY & SECURITY POLICY
INTRODUCTION
Cashfund India Finance Limited (hereinafter referred to as “Cashfund India/ we/ our”) acknowledges the expectations of its customers (hereinafter referred to as “customer/ you/ your”) regarding privacy, confidentiality and security of personal information that resides with Cashfund India. Keeping personal information of customers secure and preventing any misuse thereof is therefore a top priority of Cashfund India.
We state that Cashfund India is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures in line with applicable laws, regulations, and industry best practices to protect the confidentiality of your personal information and its transmission through our website.
This Privacy & Security Policy (“Policy”) explains how we protect your personal information provided to us through our website i.e. www.cashfundindia.com and our mobile application “Cashfund India” (collectively referred to as the “Website”), and how we use that information in connection with the services offered through the Website (“Services”).
This Policy shall be construed in accordance with the provisions of the Information Technology Act, 2000, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws governing privacy, data protection, storage, and transfer of personal information.
PERSONAL INFORMATION
“Personal Information” (“PI”) means any information, document, or data relating to a natural person, which either directly or indirectly, in combination with other information available with Cashfund India, is capable of identifying such person.
APPLICABILITY
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This Policy applies to all PI shared with Cashfund India, including but not limited to:
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Name
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Parentage
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Marital status
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Nationality
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Address
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Email address
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Date of birth
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Gender
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Mobile number
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User IDs and passwords
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PAN details
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Credit score
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Credit reports
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Aadhaar/e-KYC information
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Income proof
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Signature and photograph
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KYC documents and officially valid documents (OVDs)
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By accessing or using the Website, you agree to the terms of this Policy.
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Cashfund India reserves the right to modify this Policy at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Policy.
INFORMATION WE COLLECT
Cashfund India collects information to improve user experience and provide Services effectively.
The information collected may include:
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Information voluntarily provided by you while registering or applying for products/services.
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Device and browser-related information.
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Cookies and tracking technologies.
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Location and mobile device information.
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Information received from third-party sources, credit bureaus, financial institutions, and service providers.
HOW WE USE YOUR INFORMATION
Cashfund India may use your information for the following purposes:
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Processing loan and financial product applications.
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Verifying identity and conducting KYC checks.
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Communicating service updates, offers, and notifications.
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Improving customer experience and Website functionality.
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Fraud prevention, risk management, and legal compliance.
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Sending promotional communications through SMS, email, calls, WhatsApp, or other digital channels.
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Sharing information with partners, service providers, financial institutions, and credit agencies where required for providing Services.
EXPRESS CONSENT
By using the Website and submitting your information, you expressly consent to:
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Collection, storage, processing, and sharing of your PI.
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Receiving communications through calls, SMS, WhatsApp, emails, and notifications.
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Sharing your information with partner banks, NBFCs, service providers, business partners, and Credit Information Companies (CICs).
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Use of your information for marketing, analytics, verification, and eligibility assessment purposes.
You may withdraw your consent by writing to:
info@cashfundindie.in
Please allow up to 72 business hours for processing such requests.
OPT-OUT
If you do not wish to receive telemarketing calls or promotional communications, you may submit your opt-out request via your registered email ID to:
info@cashfundindie.in
Your request should include:
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Full Name
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Country
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State
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City
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Registered Email ID
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Mobile Number
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Landline Number (if applicable)
Your number shall be removed from telemarketing lists within 15 working days.
PURPOSE OF DATA USAGE
Cashfund India may use your information to:
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Communicate offers and services.
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Process applications and transactions.
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Provide customer support.
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Improve products and Website performance.
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Conduct analytics, research, and fraud monitoring.
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Comply with legal and regulatory obligations.
Cashfund India does not sell or rent your PI in a manner contrary to this Policy.
DISCLOSURE & SHARING
Cashfund India may share your information with:
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Banks and NBFCs
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Credit Information Companies
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Service providers and vendors
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Government authorities
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Analytics and fraud prevention agencies
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Business partners and affiliates
Such disclosure may occur:
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To complete transactions initiated by you.
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To comply with legal obligations.
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To prevent fraud or cyber incidents.
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Where consent has been provided by you.
DATA RETENTION
Cashfund India retains your information only as long as necessary for:
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Providing Services
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Regulatory compliance
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Fraud prevention
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Legal obligations and dispute resolution
Post account termination, certain minimum information may be retained as required under applicable law.
EMAIL, SMS & WHATSAPP COMMUNICATIONS
Cashfund India and its partners may send:
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Service notifications
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Alerts
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Promotional messages
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Newsletters
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Transaction-related communications
You may unsubscribe from promotional communications using the unsubscribe instructions provided in such messages.
COOKIES & TRACKING TECHNOLOGIES
Cashfund India uses cookies and similar technologies to:
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Analyze Website traffic
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Improve functionality
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Personalize user experience
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Deliver targeted advertising
You may disable cookies through your browser settings, though certain Website features may not function properly.
THIRD-PARTY SERVICES
The Website may contain links to third-party websites or services. Cashfund India is not responsible for the privacy practices or content of such third-party platforms.
Users are advised to review the privacy policies of those websites independently.
DATA SECURITY
Cashfund India follows industry-standard security practices to protect your PI, including:
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Encryption technologies
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Firewalls and secure servers
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Restricted employee access
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Multi-level authentication
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Encrypted backups
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Secure transmission protocols